CANCELLATION


Orders placed on weekday mornings can only be cancelled before 2:00pm of the day of purchase.

Orders placed beyond 2:00pm on weekdays (except Fridays) can be cancelled before 2:00pm of the following day.

Orders placed on Friday afternoons (beyond 2:00pm), on Holidays, and on weekends (Saturdays and Sundays), may be cancelled before 2:00pm of the following business day (Monday).

Beyond this, you can no longer cancel your order and withdraw the payment made. You may contact our customer service at customersupport@benchtm.com or cs@benchtm.com or call us at (+632) 955-2305 to resolve issues regarding order cancellation.